Privacy Policy
This Privacy Policy explains how Lungora ("we," "us," or "our") collects, uses, and protects information when you visit this website or place an order.
1. Information We Collect
We may collect information you provide directly, such as your name, email address, shipping address, phone number, and payment details when you place an order or contact us. We may also automatically collect technical information such as your IP address, browser type, and browsing behavior on our site through cookies and similar technologies.
2. How We Use Your Information
- To process and fulfill your orders, including shipping and billing
- To respond to customer service inquiries
- To send order updates and, where you've opted in, marketing communications
- To improve our website, products, and customer experience
- To detect and prevent fraud
3. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business — such as payment processors, shipping carriers, and email service providers — solely for the purpose of fulfilling those services. We may also disclose information if required by law.
4. Cookies
This website uses cookies to remember your preferences, understand site usage, and improve functionality. You can control cookies through your browser settings, though disabling them may affect how the site functions.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You may unsubscribe from marketing emails at any time using the link provided in those emails. To request access to, correction of, or deletion of your personal information, contact us using the details below.
7. Children's Privacy
This website is not directed to individuals under 18, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision.
9. Contact Us
For questions about this Privacy Policy, contact us at support@getlungora.com or through our Contact page.