Returns & Refund Policy

60-Day Money-Back Guarantee

We want you to feel confident trying Lungora. Every order is covered by a 60-day satisfaction guarantee, starting from the date of purchase.

How the Guarantee Works

If you're not satisfied with your purchase for any reason, contact us within 60 days of your order date and we'll issue a refund of the product price, excluding original shipping costs (unless the return is due to our error).

How to Request a Refund

1. Email support@getlungora.com with your order number and the reason for your return.
2. Our support team will confirm your eligibility and provide return instructions if needed.
3. Once your return is confirmed (or, where applicable, received), your refund will be processed to your original payment method within 5–10 business days.

What's Covered

• All Lungora bottles purchased directly through this website, opened or unopened, within 60 days of purchase.

What's Not Covered

• Orders purchased through third-party retailers — please refer to that retailer's return policy.
• Refund requests made more than 60 days after the purchase date.
• Shipping fees on the original order, except where the return is due to a shipping error or defective product on our part.

Damaged or Incorrect Orders

If your order arrived damaged or you received the wrong item, contact us within 14 days of delivery with a photo of the issue so we can make it right quickly, at no additional cost to you.

Questions

Reach out anytime at support@getlungora.com or through our Contact page — we're glad to help.